Unlike every other carrier in the telecommunications industry, e-fax and their sister companies including MyFax, Sfax and eVoice have a policy of never releasing a customer’s number or allowing them to transfer to a different carrier. Here’s the statement we get back from them when a customer requests their number be transferred:
"J2 Global rejects the LOA to port the fax number. j2 Global® is the customer of record for this number, and as such, we are rejecting the request to port this number out. We sell bundled services on our DIDs, and do not grant our users the right to port out the number we assign to them"
Transfer Your Number Anytime
No Contracts - No Set up Fees
Since e-fax will never allow you transfer your number away here’s the best option.
Call us anytime to discuss your specific needs.