How Do I Transfer My Number Away From e-fax ?

Unlike every other carrier in the telecommunications industry, e-fax and their sister companies including MyFax, Sfax and eVoice, have a policy of never releasing a customer’s fax number or allowing them to transfer to a different carrier. Here’s the statement we get back from them when a customer requests their number be transferred:

"J2 Global rejects the LOA to port the fax number. j2 Global® is the customer of record for this number, and as such, we are rejecting the request to port this number out. We sell bundled services on our DIDs, and do not grant our users the right to port out the number we assign to them"

What Can I Do ?

Since e-fax will never allow you transfer your number away here’s the best option.

• Keep your current e-fax number active
• Sign up for a new fax number at FAXtopia.com
• Start replacing your published fax number with the new one
• Within a few months, you will be able to delete the old number

Call us anytime to discuss your specific needs and we will help you.