Internet Fax


Fax Number Porting

Transferring Your Existing Fax Number

You can port your existing fax number to our e-mail fax service. Your local carrier will no longer bill you for that line and we will only charge $9.95 a month.

Click here for the form to transfer your existing fax number
Call us with any questions at (561) 325 - 7307

Depending on the carrier, the process takes about a week. There is no charge for the porting process unless the sending carrier bills us, which is uncommon. However, porting away from e-fax has been problematic.

While waiting for your current number to port over you can sign up for a FAXtopia e-mail fax account and choose any available number. This will set up your account and we will automatically roll it over to your existing fax number as soon as your carrier releases it. No additional set up is required from you.

Check here for our help and support for digital fax services

Please note that while most carriers allow number porting, e-fax and their sister companies including MetroFax, e-fax, TrustFax and will not allow you to transfer your number away. It's a forced retention policy that keeps their prices artificially high and their customers trapped. The workaround for this is to open a new account at FAXtopia and start the process of notifying clients of your new number. Within a couple months you should be able to cancel the old fax account.

Feel free to contact us at (561) 325 7307

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