You can keep your existing fax number by 'porting' it to our e-mail fax service. Your local carrier will no longer bill you for that line and we will charge just $9.95 a month.
Depending on the carrier, the process takes about a week and there may be a charge from your existing carrier of $25-. We will only bill you after the porting is successful and your account is live.
While waiting for your current number to port over you can sign up for a Faxtopia e-mail fax account and choose any available number. This will set up your account and we will automatically roll it over to your existing fax number as soon as your carrier releases it.
Please note that while most carriers allow number porting, e-fax.com will not allow you to transfer your number away. It's a forced retention policy that keeps their prices artificially high. The workaround for this is to open a new account at FAXtopia and start the process of notifying customers of your new number. Within a couple months you should be able to cancel the old e-fax account.
We will keep you updated on the porting process and advise you once the porting is complete. No additional set up is required from you.
Feel free to contact us with any questions at (561) 325 7307.